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In our endeavor to serve
the customers better, it has become
mandatory for us to have a satisfied and
motivated workforce. Our workforce delight
is as important to us as the need for
"customer delight" to them. We firmly
believe that an employee's level of
satisfaction directly affects the bottom
line. Various
practices and programs have contributed
towards a highly motivated team and have
charged up working environment:
Compensation
System and Other Benefits
Compensation are designed
in a manner so as to duly compensate the
employee for his knowledge, skills and
competences. The salary is the best in the
market and in addition to this, incentives
are given to employees who display high
quality and productivity. Other than salary
and monetary incentives, employees are also
awarded other benefits like conveyance,
food, monthly saving allowance, bonus,
medical re-imbursement and development
allowance. The current compensation system
has been instrumental in motivating
employees, re-enforcing the values of the
organization and achieving the
organizational objectives of ServingMinds.
Public Praise
and Recognition
Personal feedback, public
praise and rewards are some of the ways of
keeping the spirit high of the employees at
ServingMinds. Opportunities to lead a team,
initiate activities like get-togethers,
celebration of festivals & important days,
participation in external presentations and
conferences, celebration of employees’
birthdays and other important events are
some other ways of making our employees feel
"valued".
Mentoring
Senior employees are
recognized by assigning a group of new
employees under their wings. Mentoring in
ServingMinds is practiced as a process
whereby mentor and mentee work together to
discover and develop the mentee's latent
abilities, to provide mentee with knowledge
and skill as opportunities & needs arise,
and for the mentor to serve as an effective
friend, tutor and counselor.
Bright,
Comfortable Surroundings
A bright comfortable
surrounding and work environment has
triggered off a feeling of well-being and
job satisfaction among the employees at
ServingMinds.
Professional
Development
In addition to continuous
training, movement of employees - parallel
or upward, in the area of their competence
and interest also helps in boosting employee
satisfaction level with the job and the
company. Initiative is taken to define
individual plans and goals and a building
block approach is followed in order to move
the employee to the next level of growth. |