ServingMinds is a
International TeleServices and Telemarketing
Company operating out of Katmandu, Nepal
since 2001.
Our call center is
a well managed facility and we have a great
team of Tele Sales and Customer Care
professionals, who are supported by a highly
experienced and efficient management.
Our key
business managers have extensive business
experience. They have worked & lived in
the USA
& the United Kingdom. They are conversant with
the global practices and business
environment in the domains they specialize
in.
We have in past
two years provided value to a number of
organizations and business associates
through the high quality of service we
offer.
Working out of
Nepal gives us a profound cost advantage
over our competitors in North America,
United Kingdom and even in India, but that
is not our USP. We provide professional
services of the best quality, and low cost
of our services is only the icing on the
cake.
ServingMinds is
co-promoted by successful groups of
companies, which in addition to Business
Process Outsourcing, have operated for past
50 years in InfoTech Products, InfoTech
Services, Internet Communications,
Automobile, Power Generation, Banking,
Telecom and Office Automation domains.
As a corporate,
we strive to be the best and constantly rank
among the top three in each of the business
domains we operate in. Global Leaders in
each of these domains have selected us as a
partner or service provider. Our Group
Reference list reads like a Global Who's Who
of the businesses we operate in, and we
continuously strive to extend these
associations and be associated with the
best.
Ashish Kapoor
President
ServingMinds Pvt. Ltd. |
 |
 |
 |
 |
ServingMinds
is the first Call Center in Nepal with
infrastructure that parallels any Call
Center, any where in the world |
 |
 |
 |
ServingMinds boasts of
ergonomics that creates an ambience and
comfort for high productivity of our agents.
Minutest of detail has been taken into
account in designing the center so as to
ensure that our service is of superior
quality. Intelligent workstation design,
open working environment, comfortable
seating, recreational facilities, hi-tech
sound masking system and temperature control
system certainly contribute towards a high
quality work environment.
All this not only
facilitates undisturbed and uninterrupted
interaction for the customers with the
agents but also facilitates our agents to
exceed the customers’ expectations in their
service. |
 |
|